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Posté le: Mar 21 Nov - 12:28 (2017) Sujet du message: General HELP contact information???
Is there ANY way to access HELP when you are a free version user? Or is it JUST the forums that we have access to? I am a technology coach in a school district and I am trying to push Prezi on my teachers/students but I adamantly refuse to do that if they will not offer free users at LEAST the option to email a HELP mailbox.
I understand (though I disagree with) the fact that you have to pay for instant support (via phone or chat) but really? You offer a free version of your software yet don't offer HELP options on it? The forums are great but not everyone has time to sift through them to find the help they need.
I'm not 100% certain our school district can afford to pay for Prezi. The free version will have to do. But again, I will not recommend it under these conditions. Thoughts?
I didn't find the right solution from the Internet. References https://getsatisfaction.com/prezi/topics/general-help-contact-information